RFP Process FAQ

This Frequently Asked Questions refers to the RFP Process and how the CSU Community can get involved. Please note there is a separate Frequently Asked Questions for the CSU Learning Platforms and Services Taskforce.

What are the benefits for CSU faculty and staff to evaluate LMS options as part of this RFP?
Documented input and feedback is requested of the CSU Community Stakeholders. The feedback will be used and taken into account by the CSU formal RFP Evaluation Committee.  By trying other LMS’s, faculty and staff can also learn what features are available in the LMS market, thus work through their internal process to request product improvements from their own LMS provider.

Who are the LPS Campus Coordinators and what is their role?
Each campus has an LPS Campus Coordinator. Throughout the process, the LPS Campus Coordinators communicate with their respective campus stakeholders about the status of the systemwide LPS RFP, coordinate with the RFP team to provide their campus stakeholders access to vendor provided sandboxes for evaluation, and communicate campus interest in products and services to the Evaluation Committee as the LPS RFP process wraps up and Master Enabling Agreements are negotiated. You can find your Campus Coordinator here: http://csulps.com/lpscc/.

What is the timeline for the process?
You can view and download this printable timeline to have an overview of the entire process.

What is the threshold for a campus to consider changing LMS?
Changing an LMS is a traumatic experience for faculty and staff.  It requires lots of planning and resources to make the change.  It should not be taken lightly, and should be considered carefully with the local governance structure and in partnership with the campus support staff.

Which Learning Management System is the best?
Be aware that there is NO perfect LMS. It is a myth there is a perfect LMS out there.  One LMS will have great features in one areas, but not as good in others.  It is important for CSU stakeholders to consider a LMS using the entire scope of its features. Sasha Thackaberry’s webinar provides a great overview of how to find, “the best LMS for you.”

How do faculty engage in this process?
The Evaluation Committee wants diverse feedback and encourages your participation. Please contact your LPS campus coordinator to get started.

How many campuses are participating?
The Evaluation Committee has 11 campuses represented. However, Campus Leadership will decide if the campus is going to dive deeply into evaluating the LMS products and services in this process. This is a multifaceted process designed to support the diversity of the CSU. For example, many campuses are staying with the same LMS but considering having their LMS hosted and hence may evaluate hosting companies.

How does the scoring work?
The Evaluation Committee will review all proposals who meet the minimum qualifications and score as outlined in the RFP.  The Evaluation Committee will incorporate feedback from the CSU community who decide to give feedback in the process. The evaluation process is based on the written proposals, sandbox evaluations, online demonstrations, and in person interviews.

How many campuses anticipate changing their current system?
Maybe one or two or could be more. It all depends on lots of factors. Hence, why we do an RFP. Campuses may choose to join the Master Enabling Agreements at a later date based on their own campus timeline.

Is the current LMS one cohesive platform across campuses or more?
No. Every campus has their own culture, technical architecture, skilled staff, and strategic priorities; hence, every campus makes their own decision on which LMS, products and services best fits their campus, and operate their own LMS ecosystem.

Why is there such flexibility in letting each campus choose?
The administration, faculty, staff  and students on each campus are best to determine what LMS, products and services fits their campus needs, budgets, and strategic priorities. There is more than just a “licensing” cost to running an LMS on campus. The LMS is an enterprise system used daily by most students and many faculty. If an LMS goes down, it can be very problematic since faculty and students are depending on it to be a functional piece of the teaching and learning happening (assignments, quizzes, tests, discussion forums, content, links to relevant course materials, etc). The LMS is mission critical. It requires campus resources (technical architecture, technical labor, support & training labor, instructional design labor, etc) to effectively manage and support the system. To think that one LMS is a one-size-fits-all in the large CSU system with approximately 450,000 students and 25,000 faculty, isn’t feasible.